Terms of use of the website
Terms of use of the online store printese.com
- General provisions
- These rules for using the website (hereinafter referred to as the “Rules”) are a written document that is considered a contract between the Seller and you (hereinafter referred to as the “Buyer”) regarding the use of the Online Store, as well as the Rules that must be followed by all Buyers who visit and (or) using all and/or any of the services provided in the Online Store, including Buyers who have not completed the registration procedure.
- In these Rules, the term “using the Online Store” is understood as the performance of all and any actions when the Buyer connects to the Online Store via electronic communication networks, using an Internet browser (Internet Explorer, Firefox, Opera, etc.), and the term “services” is understood as all and performing any actions of the Buyer that he may perform in the Online Store, including browsing (viewing, reading, etc. of the contents of the Online Store) in the Online Store, registering, purchasing goods, writing comments and performing all other actions in the Online Store.
- The online store is an electronic store located on the printese.com website, where the Buyer can buy the goods offered by the Seller, whether registered or not.
- The buyer in these Rules is any person who buys in the Seller’s online store or uses other services of the Seller (hereinafter – the “Buyer”). Able-bodied natural persons have the right to use the Seller’s Online Store and make purchases there, that is, persons who have reached the age of 18 and whose capacity is not restricted by court order; minors between the ages of fourteen and eighteen, upon submission of the consent of their legal representatives, except in cases where these persons independently dispose of their earnings or personal funds; legal entities acting through authorized representatives.
- The seller is AD Entertainment MB, a company registered and operating under the laws of the Republic of Lithuania, registration no. 306057819, internet address printese.com .
- By using the Online Store and/or services in any way and form, the Buyer unconditionally and irrevocably undertakes to comply with all the requirements set forth in these Rules. If the Buyer does not unconditionally and irrevocably agree to assume and comply with all obligations set out in these Rules, the Buyer loses the right to use the Online Store and/or services.
- The seller has the right to unilaterally change and/or supplement these Rules at any time. Changes and/or additions to the rules take effect after they are published in the Online Store. If the Buyer continues to use the Online Store and/or services after the publication of changes and/or additions to the Rules, it is considered that he unequivocally agrees to all changes and/or additions to the Rules. If the Visitor does not agree with the amended and/or supplemented Rules, he loses the right to use the Online Store and/or services. When the buyer purchases goods in the Online Store, the Rules in effect at the time of placing the order apply to each order.
- The Seller has the right to limit the Buyer’s use of the Online Store services or cancel the Buyer’s registration without notice, if the Buyer uses the Online Store in violation of these Rules, tries to harm the stability and/or security of the Online Store.
- The Seller may temporarily or completely terminate the operation of the Online Store without prior notice to the Buyer.
- Registration and processing of personal data
- In order to purchase goods offered in the Online Store, the buyer can do so without registering or after registering in the Online Store system by filling out the registration form. When buying goods offered in the online store, the buyer must provide the same data as requested in the registration form without registering.
- The following personal data of the Buyer must be provided in the registration form: e-mail, password.
- During the registration procedure, the Buyer undertakes to provide only correct and complete data requested in the registration form. The Seller and the Buyer agree that the Seller will perform all its duties and exercise its rights based on the presumption that the data provided by the Buyer are correct and complete. If the data provided in the Buyer’s registration form changes, the Buyer must update them immediately. In no case will the Seller be liable for damage caused to the Buyer and/or third parties due to the Buyer specifying incorrect and/or incomplete personal data or failing to change or supplement the data after they have changed.
- The buyer has the right to freely change, supplement or cancel his registration data at any time.
- When registering, the Buyer creates an individual account (username and password) and undertakes to keep the account login details confidential and not to disclose them to any third parties. The Buyer is responsible for all actions (data transfer, submitted product orders, user comments, etc.) that are performed in the Online Store after logging in with the Buyer’s individual name and password. If the Buyer loses his login data, he must immediately inform the Seller about it by phone or e-mail. by e-mail or change login data when logging in to the Online Store system in the “My Account” section. The Seller cannot and will not be held responsible for damage caused to the Buyer when third parties connect to the Online Store using the Buyer’s login data.
- The buyer is categorically prohibited to impersonate other persons by indicating the name, surname and/or other Data of others. If the Buyer does not comply with the aforementioned requirements, the Seller has the right to immediately and without prior notice prohibit the use of the Online Store and/or services and, in case of reasonable suspicions that the Buyer has caused or could have caused damage to the Seller, third parties and/or the public interest, to transfer all available Data about such a Buyer to the competent state authorities.
- By registering, the Buyer simultaneously grants the Seller the right to collect, accumulate, systematize, use and process for the purposes provided for in these Rules all and any personal data that the Buyer directly or indirectly provides when registering and visiting the Online Store and using its services.
- The personal data provided by the buyer will be processed in accordance with the requirements of the Law on Legal Protection of Personal Data of the Republic of Lithuania, as well as other legal acts of the Republic of Lithuania regulating the processing and protection of personal data. The seller ensures the protection of processed and stored data against accidental or illegal destruction, alteration, disclosure, as well as against any other illegal processing.
- The Buyer’s personal data will be used in order to identify the Buyer, carry out the naming and delivery of the goods, submitting accounting documents, as well as fulfilling other obligations arising from the purchase and sale agreement and ensuring the Buyer’s ability to use other services of the Online Store.
- If the Buyer does not want to receive the Seller’s messages and/or other offers for the Buyer, he must specify in the purchase form that such messages and/or offers are not sent to him. If the Buyer does not wish, the Seller will not use the Buyer’s personal data for marketing purposes and will not send the Buyer advertising or informational messages, except for those necessary to fulfil the order submitted by the Buyer.
- The data provided by the buyer will be used only by the Seller and third parties who provide the Seller with goods delivery or shipment services. The Seller will not disclose the Buyer’s personal data to third parties, except when it is necessary in order to deliver the goods to the Buyer and in the cases provided for by the legal acts of the EU.
- The buyer’s personal data will be stored no longer than required by the established purposes of data processing. When personal data become no longer necessary for the purposes of their processing and/or when the set storage period expires, they will be destroyed.
- The Buyer has the right at any time, after submitting a request and a document confirming personal identity to the Seller, to get acquainted with the Buyer’s personal data processed by the Seller and how they are processed, to demand the correction of incorrect, incomplete, inaccurate personal data, to demand the suspension, except for storage, of the processing of his personal data , when data is processed in violation of the law and the conditions of these Rules.
- In case of cancellation of the online store, all collected user data is irretrievably destroyed.
- Product prices, payment procedure and terms
- The buyer can find the goods he wants to order in the electronic catalogue of goods of the online store (hereinafter – “Electronic catalogue”). email in the catalogue, all goods are arranged by categories. To see a more detailed description of a specific product, the Buyer must click on the photo of the product. The seller reserves the right to change the e-mail address at any time without notifying the buyer. the catalogue contains goods, their descriptions, prices, etc. All email the goods in the catalogue can be purchased, but the Seller is not responsible for this, if E-catalogue will contain a product that will not be in the Seller’s warehouse at that time. Information about goods and their available quantity is updated every 2 (two) working days.
- The prices of all goods are indicated in euros, including value added tax. The price of delivery of the goods is not included in the mentioned price of the goods and depends on the total amount of the order and the method of delivery. The delivery procedure, methods and conditions (including prices) are presented in the online store.
- The buyer has chosen E-mail. After finding a product in the catalogue and deciding to order it, you can do so by clicking on the special icon that says “TO CART”. After clicking on “ADD TO BASKET”, the product is added to the list of goods ordered by the Buyer – “Basket”. The Buyer can view and edit the contents of the goods in the “cart”, that is, add new goods to the list or remove existing ones, calculate the total price of the selected goods, etc.
- The buyer, in order to order the goods in the “Basket”, can do so by clicking on the special badge on which it is written “PROCEED TO PAYMENT”. After the Buyer clicks on the “ORDER” sign, the Buyer is given the choice to purchase the product after registering in the Online Store or without registering. If the Buyer is already registered in the Online Store, he needs to complete the online store login procedure. If the Buyer wishes to purchase goods without registration, the Buyer must provide the personal data necessary to complete the order.
- The buyer, having ordered the goods, must choose the method of delivery of the goods, if it is necessary to indicate the address to which the goods must be delivered and choose the method of payment for the goods and delivery. Also, the Buyer can submit his comments, including whether he will need an invoice. After completing and confirming the product order form, a confirmation letter with all the necessary payment information and a unique order identification number is sent to the Buyer by e-mail. This confirmation must be kept by the Buyer as it is proof of the order placed by the Buyer.
- The Buyer can pay for the selected goods in one of the following ways:
- payment platform PayPal;
- electronic banking;
- payment cards;
- If the Buyer chooses to pay for the goods at the time of ordering them, the Seller has the right to cancel his order without prior notice to the Buyer, if the Buyer does not pay for the goods within 24 (twenty-four) hours from the moment of placing the order.
- The Buyer undertakes to reimburse all expenses, all and any losses of the Seller related to the execution of the sales contract, which the Seller will incur due to the fact that the Buyer, having chosen the method of payment for the goods – payment in cash or by payment card at the time of delivery of the goods, did not pay the courier for the goods, including but not limited to the cost of shipping and returning the goods.
- The Seller writes out the VAT invoice and submits it to the Buyer by e-mail specified in the Buyer’s registration form within 3 (three) working days after the delivery of the goods.
- Delivery of goods
- The delivery service of the goods is subject to the fee specified in the Online Store, depending on the delivery method, except when there is an optional pick-up of the goods at the Seller’s store.
- The goods are delivered by the Seller or his authorized representative.
- When ordering goods, the buyer, depending on the chosen method of delivery (collection) of the goods, must indicate in the application:
- The place and time of delivery of the goods, when the Buyer wants the goods to be delivered via courier service;
- selected branch or terminal of the postal service provider, to which the goods will be delivered at the Buyer’s request. When sending goods in this way, it is necessary to comply with the requirements specified by the self-service terminals of these parcels. If the goods do not meet the requirements specified by the parcel self-service terminals, the Seller contacts the Buyer with the data specified by the Buyer in the goods order application and offers to choose one of the other methods of delivery of the goods. If you choose another delivery method:
- The buyer must pay the difference in delivery prices to the seller within 3 (three) calendar days, if the other chosen method costs more. In this case, the order of the goods starts to be executed and the delivery term is calculated when the missing amount of money is received; or
- The seller undertakes to return the price difference to the bank account specified by the buyer within 5 (five) working days, if another delivery method is cheaper.
- The Seller undertakes to deliver the goods to the Buyer in accordance with the terms specified in the product descriptions, but no later than within 30 calendar days. These terms do not apply in cases where the Seller does not have the necessary goods in stock, and the Buyer is informed of the shortage of the goods ordered by him. The Buyer agrees that in the event of unforeseen circumstances beyond the control of the Seller, the term of delivery of the goods may differ from the terms indicated in the descriptions of the goods or the term of delivery of the goods discussed between the Buyer and the Seller. In the event of unforeseen circumstances, the Seller undertakes to immediately contact the Buyer and coordinate the delivery date of the goods and other delivery-related issues.
- If the goods are not delivered within the mentioned time, the Seller can be held responsible only if it happened due to his direct fault. For the non-delivery of goods due to the fault of the persons providing courier services, the responsibility towards the Buyer is directly borne by the person providing courier services.
- During the delivery of the goods, the goods are handed over to the Buyer by handing over an invoice – invoice (bill of lading) or another document marking the delivery – acceptance of the shipment.
- During the delivery of the goods, the Buyer must, together with the Seller or his authorized representative, check the condition of the shipment and the completeness (assortment) of the delivered goods. If the buyer does not check the condition of the shipment, the completeness of the delivered goods and/or does not record the data on the violations of the shipment in accordance with the procedure set forth in this point, the shipment is considered to have been delivered in good condition and undamaged.
- In cases where, during the acceptance of the goods, the Buyer notices that the package does not contain the right amount of goods or the goods provided do not correspond to the goods ordered by him and this is not indicated in the invoice, waybill or other document of delivery – acceptance of the shipment, the Buyer must immediately (at the time of delivery of the goods) inform about it’s the Seller. When the Buyer determines that the delivered goods are of inadequate quality, he does not accept the poor-quality goods and must return them to the courier or the Seller, and note the fact and reason for the return of the goods in the invoice, waybill or other shipment transfer – acceptance document (in the Seller’s copy).
- Product quality guarantee and expiration date
- The properties of all goods in the Online Store’s E-catalogue are generally indicated in the product description attached to each product.. The manufacturers and/or importers of the goods are responsible for the information about the characteristics of the goods (its correctness), and the Seller is only responsible for the proper presentation (transmission) of this information to consumers, unless otherwise provided by law.
- The seller is not responsible for the fact that the color, shape or other parameters of the goods in the E-catalogue of the online store may not correspond to the real size, shape and color of the goods due to the characteristics of the display (monitor) used by the buyer or other technical reasons, as well as taking into account reasonable possible discrepancies in appearance.
- The seller or the manufacturer of the goods provides a guarantee of the quality of the items, whose provider, specific term and other conditions are indicated in the description of the goods, in the document confirming the guarantee of the goods.
- In the event that the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legal acts shall apply.
- If the Buyer applies to the Seller regarding the product quality guarantee, the latter directs the Buyer to the person responsible for the product quality guarantee in each specific case and provides other information necessary for the Buyer to properly use the product quality guarantee.
- In cases where, on the basis of legal acts, a certain expiration date is determined for specific goods, the Seller undertakes to sell such goods to the Buyer in such a way that he is given a real opportunity to use such goods until the end of the expiration date.
- Abandonment of the contract. Products can be exchanged and returned
- The buyer has the right to cancel the contract for the purchase and sale of goods concluded in the online store, by notifying the seller in writing no later than 14 (fourteen) calendar days from the day of delivery of the goods. When withdrawing from the contract, the Buyer must submit to the Seller a free-form notification, a goods return document in the form determined by the Seller, which is sent to the Buyer by e-mail at the Buyer’s request, a document confirming the purchase of the goods and a document confirming the product’s warranty period (if it was issued).
- Only the Buyer, who is recognized as a consumer according to the provisions of the Consumer Rights Protection Law of the Republic of Lithuania, has the right to withdraw from the contract.
- After submitting a written notice of withdrawal from the contract and other information specified by the Seller, the Buyer must return the product to the Seller no later than within 14 (fourteen) calendar days.
- Quality goods returned or exchanged by the buyer must be:
- in original packaging;
- pristine;
- without losing the appearance of the product (except for changes that are unavoidable in order to inspect the product);
- the same set as the Buyer received (it is necessary to provide the purchase document, the document confirming the warranty (if one was issued), instructions for use or other product accessories).
- If the goods are not returned in their original packaging, are damaged, have lost their marketable appearance, are not fully assembled or have been used, the Seller has the right not to accept the goods, not to exchange them and not to return the money paid by the Buyer for the goods.
- The buyer cannot refuse the purchase-sale contract and return the goods when the contract is concluded due to the cases specified in the Civil Code, 2001. June 11 Resolution of the Government of the Republic of Lithuania no. 697 of the approved “Rules of Retail Trade” and other legal acts.
- The costs of shipping and delivery of the goods, when the Buyer sends the goods to the Seller for return or exchange, are paid by the Buyer.
- Inappropriate quality goods or quality goods, the shape, size, color, model or completeness of which the Buyer does not like, are exchanged or returned in accordance with the 2001 June 11 By the resolution of the Government of the Republic of Lithuania no. 697 of the approved “Retail Trade Rules”, the Civil Code of the Republic of Lithuania and other valid legal acts of the Republic of Lithuania.
- The Seller shall immediately and no later than within fourteen days from the day on which he received the Buyer’s notice of withdrawal from the contract, return to the Buyer all amounts paid by the Buyer, including the costs of delivery of the goods paid by the Buyer. When returning all amounts paid to the Buyer, the Seller must use the same payment method that the Buyer used to pay the Seller, unless the Buyer has expressly agreed to a different method and if the Buyer does not incur any additional costs.
- The Seller may not return the amounts paid to the Buyer until the goods are returned to the Seller.
- When returning or exchanging high-quality goods that meet the Buyer’s order, the Buyer will be refunded the delivery fee he paid only if all the goods purchased by the Buyer during the same purchase are returned. The delivery fee is refunded together with other amounts paid by the Seller to the Buyer for the returned goods.
- Protection of intellectual property
- All rights to the Online Store and the works contained therein are protected by the laws and other legal acts of the Republic of Lithuania. No content or other information contained in the Online Store may be reproduced, made publicly available or distributed without the prior written consent of the Seller.
- All trademarks that are presented in the Online Store are the property of the Seller or the Seller uses them on the basis of contracts or other legally binding transactions concluded with the legal owners (users) of the trademarks, or on the basis of the restrictions on the rights of the trademark owner established in the Trademark Law of the EU.
- Limitation of Seller’s Liability
- The Buyer agrees that unless the legal acts of the Republic of Lithuania and these Rules provide otherwise, the Seller is not and will not be responsible for malfunctions of the Online Store and/or services and the losses or damages suffered by the Buyer or third parties as a result.
- The Buyer understands and agrees that, unless the legislation of the Republic of Lithuania and these Rules provide otherwise, the services are provided without any confirmations or guarantees from the Seller that the Online Store will work and the services will be provided properly and on time, without interruptions, with high quality, in full or that it will not cause any negative consequences for the Buyer or third parties.
- The Seller is not responsible for any damage and/or loss that the Buyer may incur when using the Online Store and/or services and uploading, sending, transmitting or making publicly available any content.
- The Buyer understands and agrees that the Seller will not be responsible for any content that reaches the Buyer or other third parties when the Buyer uses the Online Store and/or services, including, but not limited to, any errors or inconsistencies in such content, loss or damage, caused by the relevant content or the posting, receipt, transmission or other transmission of such content through the use of the services.
- The Buyer understands and agrees that unless the laws of the Republic of Lithuania and these Rules provide otherwise, the Seller can never and for any reason be held responsible for all and any of its actions or inactions related to the Buyer’s use of the Online Store and/or services and these Rules compliance The Buyer assumes full responsibility for compensation of any kind of damage or loss that may occur to him or to third parties in any way when the Buyer uses the Online Store and/or services.
- The Buyer undertakes to ensure that the Seller never incurs any legal responsibility, obligation to pay, compensate or otherwise compensate for any loss, damage or other expenses incurred as a result of the Buyer using the Online Store and/or services.
- Exchange of information between Buyer and Seller
- The Seller sends all advertising and information notices, requirements, requests and other information to the Buyer during the registration process to the e-mail address specified by the Buyer or in another way in which the Buyer can be reached, depending on the services he uses. All information sent to the Buyer in accordance with these Rules is considered received by the Buyer 24 hours after it was sent.
- The Seller is not responsible for any and all internet connection, e-mail service providers’ networks or other disruptions due to which the Buyer does not receive informational or confirming e-mails from the Seller. The parties agree that the presence of a copy of an e-mail or other message addressed to the Buyer on the Seller’s server (in a database or other device storing relevant information) is adequate evidence of the sending of any information to the Buyer.
- The Buyer sends all messages, demands, requests and questions to the contact addresses specified in the “Contacts” section of the Online Store.
- Final Provisions
- These Rules are drawn up in accordance with the legal acts of the Republic of Lithuania.
- Relations arising on the basis of these Rules shall be governed by the law of the Republic of Lithuania.
- In the event of damage, the guilty party compensates the other party for direct losses in accordance with the procedure and grounds established by the laws of the Republic of Lithuania.
- All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.